Arborgold Monthly Improvements 2025
      Back to home
      1. Help and Support Center
      2. Arborgold Updates
      3. Arborgold Monthly Improvements 2025

      Using Arborgold Email provider or Company-Owned SendGrid for one-off Emails

      Using Arborgold Email provider or Company-Owned SendGrid for one-off Emails

      With Google/Gmail discontinuing its standard SMTP setup starting March 14th, these configurations ensure that you can continue sending individual emails without interruption. Whether you use your company’s SendGrid account or Arborgold’s, this setup provides a reliable fail-safe solution while we work on finalizing the OAuth integration for a more permanent and secure connection.

      Arborgold Email provider

      The Arborgold Email Provider leverages our SendGrid account to send single/individual emails on your behalf. This temporary solution ensures that you can continue to communicate with your clients and team members without disruption.

      What You Need to Know

      • Single/Individual Emails: You can send one-off emails directly from your Arborgold account using Arborgold Email Provider. Note, this is for single off emails only and not Batch Emails.

      • Reliable Delivery: Emails are sent through our trusted SendGrid account, ensuring high deliverability rates.

      • No Changes to Workflow: The process of composing and sending emails from Arborgold remains the same.

      • From Email: Please be aware that all emails sent using the Arborgold Email Provider will have notifications@arborgold.net as the fixed 'From' address.

      • Reply To:  To ensure replies are directed to a specific email address, please enter that address in the 'Reply To' field.

      • Temporary Solution: This is a fail-safe measure while we finalize the OAuth integration for a more permanent and secure connection.

      How to Set Up Arborgold Email Provider for One-Off Emails

      To ensure seamless email functionality, Arborgold provides options for sending one-off emails using Arborgold’s SendGrid account. Below are the steps to configure your email settings based on your company’s setup:

      1. Navigate to User Settings.

      2. Go to the Communication tab.

      3. Under the Email section, locate the Sending Emails options.

      4. Select Arborgold as your email sending option.

      5. For replies to be sent to a different address, enter that address into the 'Reply To' field.
      6. To verify your setup, enter the email address for the test email and click 'Save & Test'.

      This setting will route your one-off emails through Arborgold’s SendGrid account.


       

      Company's Own SendGrid Account (Batch Email Provider):

      If your company uses its own SendGrid account integrated with Arborgold and you currently use Gmail for sending one-off emails, follow these steps:

      1. Navigate to User Settings.

      2. Go to the Communication tab.

      3. Under the Email section, locate the Sending Emails options.

      4. Select Batch Email Provider as your email sending option.

      This setting will route your one-off emails through your company’s SendGrid account.

      Next Steps

      We will keep you updated on the progress of the OAuth integration and notify you once it is fully operational. In the meantime, rest assured that the Arborgold Email Provider is in place to ensure continuity of service.

      If you have any questions or concerns, please don’t hesitate to reach out to our support team. We’re here to help!

      Thank you for your patience and understanding as we work to improve your Arborgold experience.