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      Service Resource Analytics

      Analyze resource utilization, cost efficiency, and performance metrics to improve service delivery and operational effectiveness.

      Service Resource analytics provides valuable insights into resource utilization, cost, and performance metrics for jobs. This toolset allows stakeholders to analyze resource usage, cost structures, and operational efficiency within service frameworks in-depth.

      Service Resource Analytics is designed to present below metrics and description

      Metrics Description
      Est. vs Act. Price This visualization is used to get a picture of the estimated versus the actual price spent on the resources.
      Est. vs Act. Cost This metric helps us with the information of the estimated cost versus the actual cost spent on the resources.
      Est. vs Act. Gross Profit This clustered bar chart shows the gross profit based on the resources.
      Top 10 Jobs Estimated Well It helps to evaluate the jobs that are estimated correctly based on the profit.
      Top 10 Jobs Estimated Inaccurately This bar chart lists the top 10 jobs where we have estimated the profit wrongly.
      Resource Usage by Employee This data gives us broad information on each resource and the employee who used it for the estimated vs actual hours.
      Resource Usage by Material This data table provides information on the materials used by employees.
      Resource Usage by Equipment This table gives information about the equipment used by each employee.
      Resource Price / Cost Summary This visualization collectively provides a detailed report on the price and the cost along with the profit for each resource namely, equipment, employee, and inventory.

      Computed fields

      Here are the business constraints that are applied.

      • All the Metrics are calculated for the applied date range filter.

      Filters

      Using filters you can analyze by applying various search criteria, here are the available filters

      Service Category → Job Name → Service → Service Status → Resource → Salesperson

      Top 4 reasons why you would need Service Resource analytics for your Organization 

      1. Resource Utilization: Obtain a clear view of how resources are being utilized in service provision.

      2. Resource Usage Analysis: Examine patterns in resource consumption over time to spot trends, anomalies, and areas for improvement. Understanding these patterns helps streamline resource allocation, address bottlenecks, and ensure optimal resource utilization.

      3. Material Consumption: Monitor the usage of materials and supplies linked to service delivery. Keep an eye on inventory levels, recognize consumption trends, and optimize procurement processes to reduce costs and boost operational efficiency.

      4. Job Allocation Analysis: Understand how resources are assigned to specific tasks and the quantity of resources used for each activity.

      Service Resource Analytics short video tour