Analytics

Crew Time Analytics

You can understand about Crew Time Analytics

Crew Time Analytics can help you analyze and understand your crew’s performance and also measure how accurate your estimation is.

Crew Time Analytics is designed to present below KPIs and Insights

KPI

Description

All Metrics

Total Revenue generated for the selected period.

Top 5 Crew(s) spent More time than Estimated

 

Understanding the Crew(s) taking longer time than expected helps you to take necessary action with the Salesperson and Crew.

Top 5 Crew(s) Spent Less Time than Estimated

You can understand crews taking less time than expected.

No. of Service(s) per Crew - Top 5

This visualization helps you to understand the number of service(s) assigned per crew (top - 5 ).
Top Crews by Actual RPH

This visualization helps you to understand actual revenue per hour per crew (top - 5 ).

Crew Time Report 

This report is to understand crew performance for a specific period.

Crew Performance 

This visualization helps you to understand the crew's performance, and whether your crews are completing their work in time or not.

Crew Time Report by Job and Service

A detailed report with information about the crew at work for the selected date period along with the job, service, crew, revenue, estimated revenue per hour, actual revenue per hour, estimated hours, and actual hours.

Calculation

Revenue = SUM(Price)

RPH = SUM(Price) / SUM(Hours)

Note*

If the actual price is not set for the service, then an estimated price is considered.

These are the business constraints that are applied.

  • All the metrics are calculated for the applied date range filter.

  • Services that are either "Completed" or "Invoiced" are considered

Filters:

Using filters you can analyze by applying various search criteria, here are the available filters:

Service Category → Job → Service →  Crew →  Service Status → Salesperson → Performance

The Importance of Crew Time & Benefits

  • To track Crew productivity and compare estimated project time to actual time. Start with just one or two Crew members who will be able to perform the specialty tasks. Grow the specialty side of your Crew as the need increases not before.

  • Allowing your Crew to have a full view of their time and how much time they've spent also means that they'll be better able to manage their time off. They will be able to feel in control of their schedule and have a full view of their time and the know-how to manage it effectively if they want time off.

Top 4 reasons why you would need Crew Time Analytics for your Organization

  • Identify the busiest and slowest times of the day/week/month: By analyzing crew time data, companies can identify when their busiest and slowest times are. This information can be used to schedule crews more efficiently, ensuring that there are enough staff members to handle peak periods and avoiding overstaffing during slower times.
  • Optimize shift scheduling: Crew Time Analytics can be used to analyze the productivity of different shifts and identify which shifts are most efficient. This information can be used to adjust shift scheduling to maximize productivity and reduce costs.
  • Improve crew performance: By analyzing crew performance data, companies can identify areas where crew members may need additional training or support. This information can be used to develop targeted training programs and performance improvement plans to improve overall crew performance.
  • Reduce labor costs: Crew Time Analytics can be used to identify inefficiencies in crew scheduling and develop strategies to reduce labor costs. For example, by adjusting shift scheduling or reducing overtime, companies can reduce labor costs without sacrificing productivity.