Week 4 (July 24, 2023 - July 31, 2023)
Items resolved this week:
- The filters and layouts for the Scheduler are not appearing in the Work Scheduler.
- The header with the company logo is not being printed on work orders.
- Experiencing an 'Internal Server Error' message when attempting to send proposals via email.
- Jobs that have overlapping times are not being synchronized with GCal.
- An issue with selecting services and confirming them under Arborgold Crew.
- Services in the work scheduler are displaying formatting tags.
- Unable to input the date of equipment purchase.
- The merge pop-up does not display the newly added service.
- Opening Purchase Orders Takes Longer Than Usual.
- Recurring Parent Appears Completed, but Services Are Scheduled for Future Dates.
- The price of services is not displayed after performing an update.
- Changes in contract prices are not being saved.
- Prepayment settings do not take effect for newly created jobs.
- Jobs that are not fully completed are incorrectly marked as "Completed" when the Batch Complete function is used.
- Invoices are not displaying the subtotal on the invoice details page and are not appearing under the Customer's Accounts Receivable.
- Problem with Email Permissions for Crews in Arborgold Crew.
- A problem was encountered when attempting to change the crew assigned to recurring services.
- Job Costing Typographical Error
- Messages are being added to the system without including the required site addresses.
- The web browser tab crashes when attempting to navigate or filter within the Communication > Outbox section.
- Appointment Confirmation Email Printing Merge Field Headers
- The features labeled "AVG Time CMP Message" and "AVG Time Cmp Appt" on the message screen do not display accurate information.
- The job screen is truncated at the top in the Arborgold Crew interface.
- A problem was encountered when sending emails from the Arborgold Crew app.
- Problem with the Salesperson filter in the Appointment Widget filter.
- A problem when searching for plant items due to case sensitivity.
- Customer Tags are not appearing or are missing in the system.