Arborgold Monthly Improvements 2025
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      Arborgold Software: Release Version 9.4 - Release Highlights 🌟 - Coming Soon!

      We are excited to announce the latest updates in version 9.4 of Arborgold Software! This biweekly release addresses multiple issues and new features - 10/15/2025

      Bug Fixes 🐞

      In this release, we’ve addressed critical bugs across different modules to improve platform stability, data accuracy, and overall user experience. These fixes are grouped by categories such as Payments, Jobs, Reports, Validation, and more, making it easier to see where improvements have been made. We appreciate your feedback and encourage you to report any new issues to help us continually enhance Arborgold.

      💰 Billing & Invoicing

      • AJTA-7919 – Duplicate Payment Exports to QuickBooks
        Fixed an issue where payments already existing in QuickBooks were being re-exported, creating duplicates. Now, duplicate exports are automatically prevented and the payment is removed from the export list. Export logs reflect accurate status.

      • AJTA-15553 – Duplicate Invoice Exports
        Resolved a problem where invoices could be exported multiple times from Arborgold to QuickBooks. Invoices are now removed from the export screen after a successful export, ensuring no duplicates appear in QuickBooks.

      • AJTA-15908 – Incorrect Address Display on eStatements
        Corrected an issue where eStatements displayed the billing address instead of the job site address. Each invoice now properly shows the correct job site address in the invoice list view.

      • AJTA-15993 – AR Summary Page Loading Incomplete
        Fixed an issue where the AR Summary page failed to load completely. The page now loads fully and displays all data without errors.

      • AJTA-16436 – QuickBooks Desktop Invoice Export Failures
        Fixed an error preventing invoices from exporting to QuickBooks Desktop. All invoices now export successfully without interruptions.

      • AJTA-16774 – Incorrect Payment Totals Displayed
        Resolved a calculation issue in the Payments screen that caused total amounts to be displayed inaccurately. Totals now reflect the correct values across all jobs.

      👥 Customers & Profiles

      • AJTA-16921 – Email Sending Failures via OAuth-Connected Gmail Accounts
        Fixed an issue where emails failed after the first few sends when using OAuth-connected Gmail accounts. Emails now send reliably without interruption.

      💼 Jobs & Workflows

      • AJTA-14571 – Incorrect Service Date in Completion Emails
        Fixed an error causing completed service confirmation emails to display a past service date instead of the current scheduled date. Emails now correctly reflect the active service completion date.

      • AJTA-15747 – Services Auto-Scheduling Without Client Input
        Resolved an issue where services were being automatically scheduled ahead of time without client confirmation. Services now only schedule according to explicit client input.

      • AJTA-15768 – Slow Load Times for Job Listing & Job Details
        Improved performance for both Job Listing and Job Details screens. Load times are now within acceptable limits with or without advanced search enabled.

      • AJTA-15984 – Job Screen Load Performance
        Optimized performance for jobs with multiple items. Job and item sections now load quickly without lag.

      • AJTA-16028 – Incorrect Default Report Format in Job Costing Screen
        Fixed an issue where the report format did not default correctly in Job Costing. The correct format now auto-selects as expected.

      • AJTA-16243 – Unable to Save Default Service Materials
        Resolved an error preventing users from saving default service materials when adding or replacing resources. Materials now save successfully without issues.

      • AJTA-16380 – Inaccurate Estimated vs. Completed Job Totals
        Fixed calculation discrepancies between estimated and completed job totals. Completed totals now accurately reflect actual amounts, including parent-child service relationships.

      • AJTA-16495 – Child Services Not Inheriting “Do Not Apply Prepayment” Setting
        Corrected inheritance logic so that child services now correctly follow the parent’s “Do Not Apply Prepayment” setting.

      📊 Analytics & Reporting

      • AJTA-15514 – Analytics Reports Failing to Load
        Fixed an issue where certain Analytics reports would not load or display data. All reports now load successfully and show accurate information.

      • AJTA-15827 – Job Renewal Screen Loading Errors
        Resolved an issue where the Analytics → Jobs → Renewals screen failed to load correctly. The page now opens smoothly without errors.

      • AJTA-15864 – Incorrect Data in Analytics Reports
        Fixed data discrepancies across multiple Analytics reports. All reports now display correct and consistent data.

      • AJTA-16644 – Annual Sales Screen Not Displaying Data
        Fixed an issue preventing the Analytics → Sales → Annual Sales screen from showing results. Data now displays correctly with no errors.

      Improvements 🚀

      This section showcases key enhancements and resolves previously identified issues, leading to improved performance and reliability of the software.

      ⚙️ Job Automation & Scheduling

      • Verify “Today” Filter in Job Automation Displays Finished Campaigns
        Fixed an issue where the “Today” filter in Job Automation didn’t display all finished campaigns. The filter now correctly shows all campaigns completed on the current day.

      • Verify Ongoing Successor Services Do Not Auto-Schedule When Unchecked
        Resolved an issue where successor services auto-scheduled even when “Use for Advanced Unscheduled Filtering” was unchecked. These services now remain unscheduled until manually added.

      • Verify Editing Tasks in Appointment Scheduler Does Not Redirect
        Fixed a bug that redirected users away from the Appointment Scheduler when editing tasks. The page now stays in place after updates with no freezing or redirection.

      • Verify Change Crew Filter Works Correctly
        Fixed an issue where the “Change Crew” filter didn’t properly return relevant jobs. Filter results now accurately display jobs assigned to the selected crew.

      • Verify Applying Equipment Category Filter Filters the Scheduled and Unscheduled Services Correctly on Work Scheduler
        Resolved a filtering error on the Work Scheduler where equipment filters didn’t correctly update service lists. Applying the filter now accurately updates both scheduled and unscheduled services without errors.

      • Verify Add New Crew Works from Bill Service(s) as Contract
        Fixed a problem preventing new crew creation from within the “Bill Service(s) as Contract” workflow. The “Add New Crew” option now works correctly, allowing successful crew addition.

      • Verify Add Recommendations Modal Closes Correctly
        Addressed an issue where the Add Recommendations modal stayed open after adding a service. The modal now closes automatically upon successful addition.

      • Verify Accepted Date Persists After Saving in Job Details
        Fixed an issue where the Accepted Date reverted or shifted after saving. The date now saves correctly and remains stable across tab switches.

      💰 Accounting & Integrations

      • Verify Chart of Accounts Matches Correctly Between AG and QuickBooks
        Fixed a mapping issue causing Chart of Accounts IDs to mismatch between Arborgold and QuickBooks. Accounts now sync accurately, and unmatched entries are clearly flagged for review.

      • Verify Double-Click Action Opens Chart of Accounts Details
        Fixed the double-click behavior on Chart of Accounts entries. Double-clicking now opens detailed account information as intended.

      • Verify Validation for Duplicate Chart of Accounts Names
        Added proper validation to prevent saving Chart of Accounts entries with duplicate names. The system now displays a clear error message when duplicates are detected.

      • Verify QuickBooks Desktop Connects Using TLS 1.2
        Ensured that QuickBooks Desktop integrations now connect securely using TLS 1.2. Connections are stable and compliant with security standards.

      • Verify Filters on the Payment Export Tab Work Correctly
        Fixed an issue where filters on the Payment Export tab returned inconsistent or incomplete results. Filtering by Payment Date, Invoice Number, or Amount now works accurately, both individually and in combination.

      🗺️ Administration & Setup

      • Verify District Lookup Updates Automatically
        Fixed an issue where the District Lookup failed to refresh after postal code or district changes. Updates now reflect instantly without requiring a manual refresh.

      • Verify That Invalid Office Location Names Are Properly Validated and Show an Error Message
        Resolved a validation gap where office location fields accepted special characters. The system now properly blocks invalid entries and displays a clear error message.

      💼 User Interface & Experience

      • Verify Vendor Location Icon Placement in Vendor Details
        Corrected icon alignment within the Vendor Details screen. The Vendor Location icon now appears neatly within its designated field.

      • Verify % Symbol Alignment in Overhead Expense Margin Popup
        Fixed UI alignment for the % symbol in the Overhead Expense Margin popup. The symbol now aligns perfectly with the input field for a cleaner layout.

      • Verify That Updating Job or Customer Tags Occurs Without Significant Delay
        Optimized response times when updating job or customer tags. Tag updates now save promptly without noticeable delay.

      • Verify Printing of Special Characters in Reports
        Fixed an issue that distorted or omitted special characters when printing reports. All characters now render and print correctly across all reports.

      ☁️ System & Infrastructure

      • Verify AWS S3 Application Key Rotation Is Successful
        Resolved an issue where old AWS S3 keys caused failures in accessing or displaying e-proposals, e-invoices, and e-statements. The system now rotates keys seamlessly, and all PDFs open correctly with date and timestamp URLs.

      Notable Feature Enhancement:

      ✉️ New Merge Fields for Proposal Follow-Ups

      We’ve introduced new merge fields to help teams easily follow up with clients. These fields can be used within Email Communication templates and automatically pull E-proposal links for jobs based on their current status.

      New Merge Fields Added:

      • Accepted Proposals – Displays all E-proposals that have been accepted by the client.

      • Completed Proposals – Lists E-proposals for jobs that have been accepted and completed.

      • Declined Proposals – Shows E-proposals that were declined by the client.

      • All Proposals – Lists all E-proposals for jobs that are not yet accepted.

      Benefit:
      These new merge fields make client follow-ups faster and more personalized by allowing you to send targeted proposal reminders and updates directly from Arborgold.

       

      Contact us for help 

      If you need any help, feel free to contact our support team at  812-269-8402 or email us at Support@arborgold.com.