Arborgold Software: Release Version 10.5 - Release Highlights 🌟

This article provides a clear overview of recent bug fixes, feature enhancements, and product improvements included in the 10.4.1 release, organized by feature module.

🐞 Bug Fixes

Jobs, Services & Scheduling 💼

AJTA-20164 – Resource Names Printing Incorrectly on Work Orders: Fixed an issue where resource names with special characters (such as apostrophes) were printing as unreadable symbols on Work Orders.

AJTA-19896 – Scheduling Assistant Map Not Loading Appointments: Fixed an issue where the Scheduling Assistant map was not displaying any appointments and remained stuck on a loading screen.

AJTA-19841 – Estimated Hours Not Copying to Recurring Services: Fixed an issue where estimated hours were not being carried over to child services when setting up recurring service groups.

AJTA-19716 – Default Materials Duplicating and Resource Replacement Not Working: Fixed an issue where adding a bundle caused default materials to duplicate, and the option to add and replace existing resources was not functioning correctly.

AJTA-19331 – Renewal Batch Pricing Updates Failing to Save: Fixed an issue where updating pricing for services within a renewal batch would fail to load and changes could not be saved.

AJTA-19112 – Scheduled Services Not Appearing in Work Scheduler: Fixed an issue where scheduled services were not displaying in the Work Scheduler.

AJTA-18611 – Ongoing Services Generating New Visits After Invoicing: Fixed an issue where ongoing indefinite services continued creating new visits even after the job had already been invoiced.

AJTA-19879 – Job Count in Job List Not Matching Status Filter Results: Fixed an issue where the total job count in the Job List did not match the count shown when filtering by a specific status.

AJTA-19368 – Renewal Sliding Scale Pricing Not Applying Updates: Fixed an issue where updating renewal pricing using a sliding scale price list would spin indefinitely and fail to apply the new prices.

AJTA-19888 – Contract Service Status Not Updating After Being Marked Complete: Fixed an issue where marking a contract service as Completed did not update its status in the Contract List view.

Proposals & Estimates 📋

AJTA-19822 – Sent E-Proposals Not Visible Under E-Proposal Tab: Fixed an issue where sent e-proposals were not appearing under the E-Proposal tab, even though they were visible in the Emails tab.

AJTA-19547 – Proposals Printing as Blank Pages in Batch Print: Fixed an issue where proposals were printing as blank pages when using the batch print option.

AJTA-19964 – E-Proposal Acceptance Emails Not Delivered to Employees: Fixed an issue where employees were not receiving confirmation emails when a customer accepted an e-proposal.

AJTA-19656 – Employee Signatures Missing from Proposal Formats: Fixed an issue where employee signatures were not displaying on proposal formats, even when properly configured in employee settings.

AJTA-19882 – Re-Accepting a Job Proposal Not Updating Status: Fixed an issue where re-accepting a job proposal showed a success message but the proposal status did not actually change.

Invoicing & Payments 💳

AJTA-19668 – Invoice Number Search Not Returning Results: Fixed an issue where searching for an invoice number using the global search bar or the payments screen was not returning any results.

AJTA-19465 – Customer Portal Payments Failing to Process: Fixed an issue where customers were unable to complete payments through the customer portal due to a payment processing error.

AJTA-19665 – Applied Credits Not Offsetting Finance Charges in AR: Fixed an issue where credits applied to a customer account were not reducing finance charges in Accounts Receivable.

AJTA-19194 – Processed Payments Delayed on the Payments Export Screen: Fixed an issue where payments appeared in customer accounts right away but took over an hour to show up on the Payments export screen.

Plant Inventory & Exploration 🌱

AJTA-18817 – Plant Inventory Items Missing from Job Site Map: Fixed an issue where plant inventory items were not appearing on the Job Site Map for scheduled services.

Reporting & Dashboards 📊

AJTA-19616 – Reports Not Loading When Filtered by a Tag: Fixed an issue where reports failed to load when a tag filter was applied, but worked correctly when no tag was selected.

User Settings & Permissions 🔒

AJTA-19670 – Google Calendar Reconnection Showing a Blank Page: Fixed an issue where reconnecting a Google Calendar integration resulted in a blank white page instead of completing the setup.

Customer & Contact Management 👥

AJTA-18852 – Customer Account Numbers Assigned Out of Sequential Order: Fixed an issue where new customer account numbers were not being assigned in sequential order.

Mobile Estimator & Field Tools 📱

AJTA-18609 – Timesheet GPS Displaying Incorrect Employee Locations: Fixed an issue where GPS data on timesheets was showing incorrect locations for employees.

✨ Feature Enhancements — 2-Way Texting

Create customer contacts from unknown text senders: Added a Conversations feature that flags new text messages from unsaved or unknown numbers and lets you quickly create a customer contact directly from those messages.

Mark conversations as spam: Added spam detection in Conversations to help you identify text messages from unsaved or unknown numbers and mark them as spam. Once a conversation is marked as spam, future text messages from that number are blocked and will no longer appear.

Configurable Appointment Reminder Timing for Automated Texts: Added the ability to set how many days before an appointment automated reminder texts are sent to customers. 

🚀 Product Improvements

Jobs, Services & Scheduling 💼

AJTA-19890 – Weather Information Not Saving in Service Details: Fixed an issue where weather information entered in Service Details could not be saved from the Services tab in Job List.

AJTA-19889 – Copied Service Not Carrying Over Original Cost: Fixed an issue where copying a service in Job Info did not carry over the original service cost, leaving the cost field blank.

AJTA-17276 – Unable to Remove Employee Resource When Editing Renewals: Fixed an issue where employee resources could not be removed when editing renewal services through the Manage Resources action. ---

Invoicing & Payments 💳

AJTA-20073 – Adyen Surcharge Amounts Displaying in Incorrect Format: Fixed an issue where surcharge amounts were not formatted correctly during the Adyen payment process.

AJTA-20072 – Outdated Mastercard Surcharge Step Removed from Adyen Enrollment:  Fixed an issue where an outdated Mastercard surcharge form step was appearing during Adyen enrollment; this step has been removed as it is no longer required. 

General Performance & Stability ⚙️

AJTA-19895 – Bill Payments Failing to Export to QuickBooks Online: Fixed an issue where bill payments were not exporting to QuickBooks Online due to inactive vendor accounts. 

Customer & Contact Management 👥

AJTA-19724 – Customer Phone Number Search Slow and Returning Inaccurate Results: Fixed an issue where searching for a customer by phone number was slow and sometimes returned incorrect results.

We're continuously working to improve Arborgold's reliability and performance. If you have questions or need assistance, please reach out to our support team.