Arborgold Payments allows you to accept credit card payments at no cost to your business and debit & ACH payments at low rates.

Watch the video below to sign up in Arborgold Software.

Table of contents:

Enrollment Instructions

Accepting Bank Transfers or eChecks (ACH)

Accepting Credit Cards

Gross Funding: Fees & Expenses

Enrollment Instructions

Access Arborgold Payments in settings.

Navigate to Settings -> Integrations -> Arborgold Payments

Fill out the application

Click Submit Application on the page and it will open a new tab where you can finish the application. It will take you 5 minutes to complete. Please note existing customers' cards saved on the account will not be saved in the processor transfer.

Surcharging

On the first page, it will offer surcharging, which will allow you to pass on the payment processing fees to your customers.

Fill out credit card forms for Mastercard and Visa

After completing the application process, you will be required to fill out the two forms for Visa and Mastercard for compliance.

Getting approved

You will be notified if we need supporting documents or if your application was approved.

Contact us for help

If you need any help during the application process, feel free to contact our support team at 812-269-8402 or email us at [email protected].

Accepting Bank Transfers and eChecks (ACH)

eChecks or ACH payments can be processed with Arborgold Payments. In order to set this up, you will need to have completed the application above and been approved.

Once you have been approved and send out an E-Invoice, the option to “Pay Now” will appear on your invoices.

Your customer will click “Pay Now” and the options to pay will appear on the screen.

Choose the second option, eCheck. You will now enter in the checking account number, routing number, and billing address and click “Submit Payment

Accepting Credit Cards

Credit cards can also be accepted with Arborgold Payments. In order to set this up, you will need to have completed the application above and been approved.

Once you have been approved and send out an E-Invoice, the option to “Pay Now” will appear on your invoices.

Your customer will click “Pay Now” and the options to pay will appear on the screen.

Choose the first option, Credit Card. You will now enter in the credit card details and billing address and click “Submit Payment

Accepting ACH or Credit Cards in the Customer Portal

If your Arborgold Subscription is Professional or Enterprise, your site will have the Customer Portal feature.

This will allow your customer to login 24/7 to pay any open invoices or request work from their dedicated login.

Within the Customer Portal, your customer will see any unpaid invoices, and have the ability to “Pay Now”

The invoice will open for your customer.

To make a payment, click “Create Payment” in the bottom right and the same payment form will appear.

Enter the payment as a credit card or eCheck (ACH) Bank Transfer and click “Submit Payment”

Fees debited from Payments: Gross Funding

Gross Funding

Your account has automatically been set up to receive gross deposits. Gross funding is when the deposits in your bank account match your daily batch totals.

For example, if you ran $1,000 in transactions in a single day, and your fees totaled $29, you would see a single deposit of $1,000 to your bank account, followed by a single debit of $29. The net amount would then total $971.

This makes reconciliation much simpler within your bookkeeping system of choice.

Transactions taken by 8:00pm EST each day will be funded to your bank account within 48 business hours for credit card transactions, and 5 business days for ACH transactions.

Card Pre-Authentication: $0.01 voided transactions

When adding a new card on file, Arborgold will pre-authenticate the card with a $0.01 transaction and then immediately void it. This is to ensure the card is valid and there are funds available in the account when saving a card on file.

Note: Arborgold's E-Payment Summary screen will not include these transactions to avoid irrelevant charges filling up the screen.

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